Privacy Policy

SEOUL ESSENCE PRIVACY POLICY

  1. Information We Collect and How We Use It

When you make a purchase from Seoul Essence, we collect the personal information necessary to process your order, including your name, shipping address, contact number, and email address. This information is used to complete the transaction, provide customer service, and ensure smooth delivery of your products.

Additionally, when you browse our website, we automatically collect certain technical details such as your device’s internet protocol (IP) address, browser type, and operating system. This helps us improve your shopping experience and optimize website performance.

Email Communications
With your consent, we may send you marketing emails, including updates on new products, promotions, and news about Seoul Essence. You can opt out of receiving these emails at any time.

  1. How We Obtain Your Consent

How Do We Get Your Consent?
When you provide us with your personal information to complete a transaction, verify your payment, place an order, arrange a delivery, or return an item, we assume that you consent to our collection and use of your data for that specific purpose.

If we need to collect personal information for other purposes, such as sending promotional emails or marketing materials, we will explicitly ask for your consent, and you will have the opportunity to accept or decline.

How to Withdraw Your Consent
If you change your mind after giving your consent, you can withdraw it at any time. To stop receiving emails or to limit the use of your personal data, simply mail us at contactus@seoulessence.com.

  1. Sharing Your Information

We may disclose your personal information if required by law, or if you breach our Terms of Service. In such cases, we will take appropriate actions to comply with legal obligations and protect our rights.

       4. Payment Processing

We use Razorpay to process payments on our site. Neither we nor Razorpay store your credit card information on their servers. Your payment details are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure transactions.

Once your purchase is completed, your transaction data is only retained as long as necessary to complete the payment process. Afterward, your payment details are not stored.

Razorpay complies with the security standards set by PCI-DSS, a set of security standards managed by the PCI Security Standards Council, which includes major card brands such as Visa, MasterCard, American Express, and Discover.

For more information, please review Razorpay's terms and conditions at Razorpay Terms. 

  1. Data Security

We take the security of your personal information seriously. We implement reasonable precautions and follow industry best practices to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  1. Cookies

We use cookies to enhance your user experience and to maintain your session while browsing our website. Cookies help us remember your preferences, but they do not collect personally identifiable information across different websites.

You can choose to disable cookies through your browser settings, but please note that this may affect your ability to use some features of our site.

  1. Age of Consent

By using this website, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given your consent for any minor dependents under your care to use this site.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, they will take effect immediately upon posting on our website. We encourage you to review this Privacy Policy regularly for any updates.

In the event of significant changes to this policy, we will notify you here, so you are always informed about what information we collect, how we use it, and under what circumstances we may disclose it.